Software - Web
Hosting - Server Setup and Admin - Development - Game
Development - Admin
Panels - Ecommerce - Content
Management - Databases
Customer Service Solutions
Call centre and in store support are huge costs for many
companies, online service and support can reduce these costs
considerably, smart companies make support cost reduction a
key online strategy, even smarter companies look at it as a
What can we do for you:
By using the proper architecture, most of the customer
support can be derivate into a self service system, almost
85% of the
costumer service inquires can be handled by a proper FAQ,
printable instructions, multimedia tutorials, or even user
groups and forums, leaving for the last step the more
expensive one to one communications like instant messaging,
email and call centers.
Reduce call centre loads
Reduce complaints and bad word of mouth
Satisfy increasing demand for self service
Re use help desk knowledge bases
Improve customer experience of products by offering
additional training skills tips and support.
Mambo Interactive can design a custom
made solution for your specific customer services needs.
to discuss your Customer Service Services needs.